Text Messaging Privacy Policy

At 4Elite Specialty Care, your privacy is important to us. This Text Messaging Privacy Policy explains how we collect, use, and protect your mobile phone number and any personal information associated with our SMS (Short Message Service) and MMS (Multimedia Messaging Service) communications.

By providing your mobile phone number and opting in to receive text messages, you consent to the terms outlined below.

When you opt in to receive text messages from 4Elite Specialty Care, we may collect the following information:

• Your mobile phone number
• Your name, if provided
• Relevant service preferences
• Appointment or scheduling details
• Any information you submit via text (e.g., questions, confirmations)

This information is used solely to provide timely updates and personalized service-related communications.

We use your phone number to send important service-related messages, including:

• Appointment confirmations and reminders
• Schedule updates and caregiver notifications
• Account alerts or billing reminders
• Follow-ups and customer service responses
• Promotions or special announcements (if applicable and only with your consent)

We will never use your mobile number to send unsolicited marketing or promotional content without your express permission.

4Elite Specialty Care does not share, sell, rent, or distribute your mobile phone number or personal information to third parties for marketing or commercial purposes.

We may share your information only in the following cases:

• With third-party service providers who support our SMS delivery and are bound by confidentiality agreements
• As required by law, regulation, or legal process (e.g., a court order or subpoena)

You can opt out of receiving text messages from us at any time by replying:

• STOP – to unsubscribe from all future messages
• HELP – to request assistance or support

Once you unsubscribe, you will receive a final confirmation message. No further messages will be sent unless you opt in again.

Standard message and data rates may apply depending on your mobile service provider and plan. 4Elite Specialty Care is not responsible for any charges incurred due to receiving or sending text messages.

We take appropriate security measures to protect your personal information. Your phone number and related data are stored securely and accessed only by authorized personnel for legitimate business purposes.

We reserve the right to modify this Text Messaging Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our SMS services after changes are made indicates your acceptance of the revised policy.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

4Elite Specialty Care
Phone: 877-404-ELITE
Email: Info@4EliteSpecialtyCare.com
Website: www.4EliteSpecialtyCare.com